ORAL COMMUNICATION
 
Lectured in 3de jaar Handelswetenschappen
Theory [A] 26.0
Exercises [B] 0.0
Training and projects [C] 0.0
Studytime [D] 90
Studypoints [E] 3
Lecturer Bartholomeus VERSTRAETEN
Co-lecturers  
Reference HLHAWE03A00287
 
Key words
Oral communication

Objectives
The students are able to apply techniques and strategies for an effective communication. They learn and train the characteristics of different oral communicative skills. They can handle instruments to evaluate oral business communication.

Prerequisites
Knowledge of Dutch as a native language (high school level

Topics
Basic skills:-
strategic level: insight in identity and position of speaker and hearer-
psychological level: asking and listening, intercourse with emotions, objections and criticism -
verbal level: correct and adjusted usage-
non-verbal level: body language, vocalism, audio-visual aids-
Communication forms:-
unilateral: the presentation: persuasive presentations for different purposive groups-
bilateral: the conversation: bad news talks, application talks-
multilateral: the meeting: decision meetings, negotiation meetings

Teaching Methods
-lectures x - demonstrations x - exercises x - individual reports x - individual presentations x -discussion exercises x - role play x -
home study x -

Materials used
-teacher's course x - background information x
video materials

Study guidance


Assessment
Oral tests - assigments

Study costs


Lecturer(s)
Bart VERSTRAETEN

Language
Dutch