Key words
Oral communication
Objectives
The students are able to apply techniques and strategies for an effective communication. They learn and train the characteristics of different oral communicative skills. They can handle instruments to evaluate oral business communication.
Prerequisites
Knowledge of Dutch as a native language (high school level
Topics
Basic skills:-
strategic level: insight in identity and position of speaker and hearer-
psychological level: asking and listening, intercourse with emotions, objections and criticism -
verbal level: correct and adjusted usage-
non-verbal level: body language, vocalism, audio-visual aids-
Communication forms:-
unilateral: the presentation: persuasive presentations for different purposive groups-
bilateral: the conversation: bad news talks, application talks-
multilateral: the meeting: decision meetings, negotiation meetings
Teaching Methods
-lectures x - demonstrations x - exercises x - individual reports x - individual presentations x -discussion exercises x - role play x -
home study x -
Materials used
-teacher's course x - background information x
video materials
Study guidance
Assessment
Oral tests - assigments
Study costs
Lecturer(s)
Bart VERSTRAETEN
Language
Dutch
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