Key words German business communication
Objectives
Students should be able to write correct and appropriate business letters in German.
Students should be able to expresst hemselves well in various communication contexts.
Prerequisites
The basis of the first and the second year (German + communication skills).
Topics
- Correspondence: some types of letters (including electronic correspondence):Versandanzeige, Rechnung, Lieferungsverzögerung + Antwort, Zahlungsverzögerung + Antwort, Beschwerde +Antwort, Verkaufsbriefe).
- Letters of condolence and cong ratulation, minutes, letters of application, in-company communication
- Oral communication: telephoning, presentations,negotiations, meetings, a job interview.
Translating exercises (correspondence).
Teaching Methods
- seminars
- case studies
- exercises
- individual reports
- group reports
- individual presentations
- group presentations
Materials used
- teacher's course
- other textbook(s)
- background information
- school library materials ...
Study guidance
Assessment
- Scoring system :
written examination
written tests
oral tests
assignments
Study costs
Lecturer(s)
Tony JACOBS
Language
- German
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