Key words
IT management, Business Information Systems, ICT
Objectives
The course confronts the students with problems arising in the deployment and management of the IT-function and trains them in formulating the right answers and developing an own point of view on Information Resource Management.
Topics
This course offers a survey of information technology (IT) management activities in business organisations.
This comprises subjects like:
- The importance of information management for several types of business organisations and the influence of IT on business policy
- The role of the different players in IT-management
- The organisation of the IT-function: system development, exploitation, technical support and user support
- Quality control
- Audit
- Innovation management
- Risk management
- Change management
- Function Point Analysis
- Service Level Agreements
- ITIL
Prerequisites
The theoretical part of the courses "Computergebruik" (first year) and "Informatica" (second year) of the degree program.
Final Objectives
Materials used
Teacher's text and background information.
Study costs
About 10 euro.
Study guidance
The students can ask questions during the lectures.
Teaching Methods
Lectures and discussion exercises.
Assessment
Oral examination with written preparation.
Lecturer(s)
Damien DECORTE
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