Key words
Communication skills
Objectives
This course aims at teaching you to produce and to deal with oral and written texts which you may expect to be confronted with as a junior professional. You also get a more thorough insight into communication strategies such as 'positive clasp construction', AIDA etc. to produce effective business messages (both written and oral).
Attitudes and skills such as independence, preciseness, flexibility, sense of responsibility, team-spirit, time-management, organisation skills etc. are incorporated in the course.
Topics
You train all kinds of communication skills: looking up information, analysing information, structuring and editing the message. You train techniques needed for business and commercial letters, reports, memos, business presentations, telephone calls, meetings, leaflets, negotiations etc.
Prerequisites
Basic knowledge and skills are necessary.
Final Objectives
Materials used
Tekstvaardig, Tekstboek, Van In
Tekstvaardig, Werkboek, Van InInternet (website)
Study costs
studybooks
Study guidance
Teaching Methods
Case-study:
Together with a few fellow students you work on a case in which you have to deal with a number of communication tasks (both written and oral).
Teamwork:
You work in small teams.
Active learning: You have to demonstrate your knowledge in realistic situations.
Self-study:
You are responsible to look up the theoretical information in the study books.
The teacher as a guideYou don't have to attend 'traditional' classes but the teacher can be consulted at fixed moments.
He/she guides and monitors the learning process, helps to solve problems, guards the quality of the (team)work.
Assessment
100% continuous assessment.
Lecturer(s)
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