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  | Key words English, IWETO-code: H570 English Language and Literature, H360 Foreign Language Education
 
 Objectives
 The student has to know the technical terminology and apply this information both orally as in writing.
 The student develops course-related communication skills (oral and in writing) and a willingness to establish contact.
 
 Topics
 The course is set up thematically and has following subjects and skills:
 English insurance and financial terminologyCommunication skills: written (draw up brief letters) and oral (for instance conversations, telephone conversations, …)
 
 Prerequisites
 1. Required: practical competence in the four main skills (reading, writing, speaking and listening)
 2. Desired: Knowing the fundamental company-related vocabulary and communication techniques
 
 Final Objectives
 Knowledge
 General:
Job-related (specific):
 SkillsKnowledge of the technical terminology (English insurance and financial terminology)Knowledge of sources of information: libraries, internet
 General:
 Job-related (general):Elementary command of the English language
 Job-related (specific):Ability to communicate correctly over the telephoneReporting in writingMaking knowledge ready-to-use and spreading it (English communication)Ability to express oneself correctly
 AttitudesBeing communicative towards clients and co-workers
 Job-related (general):
 Job-related (specific):Communication-orientedAssertiveness
 Willingness to establish contact with clients and co-workers
 
 Materials used
 Syllabus drawn up by the lecturer.
 
 Study costs
 At the unit price determined under Hogeschool rules
 
 Study guidance
 The progress of the student is followed closely and possible problems are remedied.
 
 Teaching Methods
 
 Question-and-answer and integrated exercises, both orally as in writingGuided self-study (preparation of the items that have to be treated or given assignments)
 
 Assessment
 
 Students only enrolled for taking the exams:First exam session: written exam 100%Second exam session: written exam 100%
 First exam session: written exam 100%Second exam session:  written exam 100%
 
 Lecturer(s)
 
 
 
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